AI Security Edge
AI 24/7 Support Line
Your customers' service calls answered around the clock, by a line trained on the panels you install.
A truck roll costs $150 to $250 by the time you count the tech, the van and the install slot it displaced. She pays for herself the first time she fixes a beeping keypad instead of dispatching one.
Pick your size
Accounts under monitoring. That is the only question.
Priced by your account count, same as every AISE product.
Minutes past your allowance are $0.25 each. Most dealers never touch them. No setup fee, no contract, cancel anytime.
What every tier includes
- ✓Answers your customers' service calls 24/7, nights, weekends and holidays
- ✓Trained on the panels you install and your own procedures, with your company name
- ✓Walks the twenty common problems: low batteries, trouble beeps, won't arm, app login
- ✓Books the truck roll only when it is real hardware, with complete notes for the tech
- ✓Works on your current service number, or a new one we set up
- ✓Set up personally by Thad. You get a call when she is live on your line
Secure checkout by Stripe. Compare with a live after-hours answering service at $500 to $1,500 a month that only logs a ticket.
Coming: the field tech line
Not live yetThe other side of the same problem. Your installer is at the panel, mid-job, with a comm failure after a module swap, and the one tech who knows the answer is on another job across town. He calls her. She knows the installer manual, the programming path, and what that status code means, and she gives it to him in thirty seconds. Every new hire works like your senior tech.
$497/month, any number of techs
2,000 minutes a month included, shops up to 15 techs. Add it to the customer line for $397.
No charge to be on the list. You will hear from Thad, not a drip.
Have not heard her yet? Call (737) 339-5541, pretend your keypad is beeping, and try to stump her. Questions first? Email thad@aisecurityedge.com and Thad answers directly.