AI Tech Support Line
Custom-built for the equipment you install.
Most service calls are the same twenty problems — low batteries, trouble beeps, a panel that won’t arm, an app that won’t log in. Right now your techs and your office handle every one of them. She handles them first: answers 24/7, walks your customer through the fix, and books the truck roll only when it’s real hardware — with complete notes before your tech ever leaves the shop.
This isn’t a generic chatbot. She’s trained on your equipment line, your procedures, your company name. The demo on this page knows DMP cold — panels, keypads, 1100-series sensors, the Virtual Keypad app, all of it. And she sells: hand her a brand-new prospect and she’ll qualify them and book the consultation.
Don’t take our word for it. She’s standing by — pretend you’re your own worst customer.
Jade is standing by, 24/7
or call her direct line: (737) 339-5541
Uses your microphone. Pretend you’re the homeowner — give her your worst. Try one of these:
Service calls are where dealer payroll goes to die
The first pass, handled
Beeping keypads, low batteries, user codes, app logins, false alarms — resolved on the phone, any hour, in English or Spanish. Your people never hear about them.
She sells, too
A new prospect calls at 9 PM and she answers like your best closer: finds out why they’re buying, qualifies the home, and books the free consultation with full notes for your sales team. The call your competitor missed just became your appointment. And when it really is hardware, the truck rolls once — with the right part.
Safety built in
She never reads back codes or passwords, treats smoke and CO as technician-only, and sends real emergencies to 911. Approved knowledge only — when she doesn’t know, she schedules instead of guessing.
Built by someone who paid this exact payroll: Thad Paschallspent 23 years in the security industry, built Protect America to 800,000+ customers and a nine-figure exit — and ran the call center this agent replaces. The manufacturers are already moving this direction; DMP’s DualSIM communicators just eliminated carrier-swap service calls. This handles the rest of them.
Whatever you install, she learns it
Every deployment is built around your line — equipment knowledge, your service area, your escalation rules, your name on the greeting. The DMP version is live on this page so you can judge the real thing.
Get one trained on your equipment
Every dealer’s call volume and procedures are different, so this one is scoped on a 30-minute strategy call with Thad — straight answers, transparent pricing, no pressure. Tell Jade you’re a dealer and she’ll flag him while you’re still on the call, or reach out directly.
Want the demo by phone instead? Jade’s direct line is (737) 339-5541 — call any hour, pretend your panel is beeping. Demo calls are capped at 10 minutes and simulated — no real technicians were dispatched in the making of this page.