Frequently Asked Questions

AI Security Edge sells two products for security companies, each priced by account count. The AI 24/7 Sales Machine turns your company into a 24/7 sales and booking machine: chat, booking, instant lead follow-up, reviews, your Google listing kept accurate, a weekly report on who Google and ChatGPT name when someone in your area asks who to call, and win-back of the accounts you lost. The AI 24/7 Support Line answers your customers' service calls around the clock. Every service is AI-delivered and self-service, with no account managers, no monthly calls, and no long-term contracts.

Independent and growing security companies that want the same online firepower the national brands use, without paying agency prices. We work with residential security, commercial security, fire alarm, CCTV, access control, and alarm monitoring companies — any security business that depends on getting found, getting calls, and turning calls into customers. If your customers search online, we can help you reach them.

Traditional agencies charge $1,500 to $5,000 per month because they pay account managers, copywriters, and SEO analysts to do work by hand. We automated all of that. AI builds the site, AI optimizes for search, AI answers the phone, AI sends review requests. Same outputs, a fraction of the price, instant instead of in the queue, and you never wait on a human to do something software could do in 30 seconds.

We are a U.S.-based platform serving security companies nationwide across the United States. Built on 23 years of security-industry experience.

Two products, each priced by account count. The AI 24/7 Sales Machine is $497/mo under 1,000 accounts, $697/mo from 1,000 to 5,000 and $997/mo from 5,000 to 10,000, with everything in, win-back included. The AI 24/7 Support Line starts at $297/mo. Month-to-month, cancel anytime. Full breakdown at aisecurityedge.com/pricing.

The AI 24/7 Sales Machine has no setup fee. The AI 24/7 Support Line has a one-time $497 setup, because she is built on your panels and your procedures before she takes a real call. There are no other fees.

No. The AI 24/7 Sales Machine is priced by account count with everything included — chat, booking, instant lead follow-up, automatic Google reviews, and weekly content. There are no add-on menus and no surprise line items. One price, everything working together.

No long-term contracts. Every plan is month-to-month and you can cancel anytime from your dashboard with one click. No phone calls, no retention specialists, no penalties. We earn the business every month.

Yes. Pay annually and you get two months free on any plan. Same features, same flexibility — you can still cancel anytime, we just refund unused months on a prorated basis.

Upgrade or downgrade in one click from your dashboard. Upgrades activate immediately and prorate the difference. Downgrades take effect at the start of your next billing cycle. No phone calls, no sales rep, no friction.

Ten business days from signup. You answer a few questions, upload your logo, and pick your colors. We write the content, build the site, optimize it for Google and AI search, and publish it. No meetings, no back-and-forth, no waiting on creative teams.

A logo (we will redesign one for you if needed), your business name and address, your service list, your hours, and a quick description of what makes you different. That is it. We pull the rest from your existing online footprint and AI handles the writing.

Yes. Every plan includes a self-service dashboard where you can edit pages, add services, update hours, swap photos, and publish changes in seconds. No support tickets, no waiting two days for a developer to push a button.

Yes. If your site is already getting found on Google, we keep it and improve it. If it's in bad shape and a rebuild is the better route, we rebuild it, and the rebuild is included in the price.

Yes. Bring your existing domain or buy a new one — either way it stays yours. We help with DNS configuration during onboarding, but the domain registration stays in your name.

Yes. Call (737) 353-5588 to hear it handle a real call, pretend your keypad is beeping and try to stump it. No obligation either way.

It answers every customer service call 24/7, walks the twenty common problems — low batteries, trouble beeps, won't arm, app login — and books the truck roll only when it's real hardware, with complete notes for the tech.

It never lets a call go to voicemail unless you configure it to. Even outside business hours, late at night, or during holidays — every call gets answered.

It identifies itself when it picks up. Some customers ask if it's AI, and it tells them honestly. Most simply get their question answered and hang up satisfied.

It works on your current service number, or a new one we set up — your choice.

When a homeowner asks Google or ChatGPT 'who is the best security company near me,' the AI names a few companies — and most local dealers never get mentioned. Every week we check what Google and ChatGPT say about you and make the fixes ourselves. It is built into the AI 24/7 Sales Machine, not a separate product.

Put in your business name and city. In about 60 seconds the audit grades your online presence across six categories — Google reputation, website performance, AI search readiness, reviews, citations, and more. No signup, no credit card, no sales call. You get the gaps and exactly what to fix.

A calendar widget on your website so visitors can self-book in 30 seconds — no phone tag, no email back-and-forth. Automatic SMS and email reminders cut no-shows, and visitors can self-reschedule or cancel via a magic link. Included with the AI 24/7 Sales Machine — no extra charge.

We have dedicated playbooks for every kind of security company — residential security and residential alarm dealers, commercial security and commercial integrators, fire alarm and life safety, CCTV and video surveillance, access control specialists, and alarm monitoring providers. Every playbook includes the pain points and solutions tuned specifically for that part of the security industry. If your customers search online, we can help you reach them.

Both. Single-location businesses buy at the tier that matches their account count. Multi-location and franchise businesses above 15,000 accounts get a custom plan inside the Owner's Program. Contact us for that pricing.

Three layers. Layer one is the in-dashboard Help Center with searchable how-to articles. Layer two is the AI Assistant — ask any question, get an instant answer drawn from our entire knowledge base. Layer three is a human team member who follows up by email for anything the first two layers cannot solve. Most issues resolve in under 60 seconds without ever opening a ticket.

One click in your dashboard. No phone calls, no retention specialist, no exit survey. Cancellation takes effect at the end of your current billing period and your dashboard remains accessible until that date so you can export everything you need.